This is a summary of our last Thursdays series of “Entrepreneurs for Nepal” group. I am one of the founder of this group which networks entrepreneurs working for Nepal. This first got published in e4nepal.com

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Mr. Kiran Bhakta Joshi, the founder of Incessant Rain Animation Studios, left his job of 18 years at the Walt Disney Studios at age 46 to create his own studio in Kathmandu. With a background in computer software, Joshi was working as a graphics software developer for Disney. He was in the team that developed the animation system used for “Beauty and the Beast”, which went on to be nominated for Best Picture at the 1992 Academy Awards. Leaving an 18 year old job, the post of Head of Production and a team of 250 artists and technologists under him was not easy for Kiran. There were doubts among his friends in Walt Disney if an animation studio in Nepal would deliver the quality and turnaround they were seeking.

The year 2007 was the turning point in his life. When he had come to Nepal for the funeral of a relative, his friend Sanjeev Rajbhandari suggested opening a studio in Nepal. He then spent three weeks in small animation boutiques and was impressed to see the portfolios of skilled and passionate young artists. He met a 19 year old boy who showed his portfolio and said that his passion was animation but due to pressure from his parents, he had been studying management. He asked Kiran for help, so realizing the level of this boy’s passion, he decided it was time to open an animation studio in Nepal.

Kiran opines that employees are the most valuable assets of a business. He says that it is very important to coordinate with every individual differently because even a single person with an ego can jeopardize the work process. While working with his employees, the first lesson he learnt was that it is easy to train young people rather than old ones. He feels that young people are very creative, more adaptable and energetic about their work once they are convinced. Since experienced people are more resistant to change, he feels that it is better to have young supervisors and employees in the business. He shares that it is important to make sure the employees are having fun during work but at the same time there should be proper enforcement of discipline. Salaries at his studio are based on the productivity and the quality of the animation that his staffs can create. He even helps his staff to go abroad if they want because he believes those people will gain better knowledge and return back. He admits that hunting for talent is an arduous process and he would love to collaborate with the universities here and start an animation academy to nurture fresh talents inside Nepal.

Kiran shares that setting up of a business is easy but execution is difficult. Since he shuttles between Nepal and the US, is it difficult to execute all the ideas due to time constraints. Challenges he is facing now in Nepal include bandhs (strikes) and load-shedding. He also feels that as his company is growing bigger, the fun element is reducing. Even though he doesn’t have any marketing person, his personal one to one networks and visits to several networking programs contribute to his business development. He stresses that networking is very important for entrepreneurs and no one should underestimate its power. His focus is on brand building and creating their own intellectual property.

He sees bright hope for Nepal as we have cheaper labor force, untapped resources, rich cultures and diversity. His studio’s goal is not just to outsource work from USA, but take the rich folk stories of Nepal to the world. He cites the example of “Jungle Book”, a story from India that became a famous animation. He finds Nepal rich in tales of Yaks and Yetis and he has successfully used the yaks and the one-horned rhino for the animation advertisements of World Food Program (WFP) and Ace Development Bank respectively. He believes these would help to showcase our local identity.

Are you looking forward to this 3-day bandh, Sunday, Monday, Tuesday? (Total shutdown of Nepal)
What say to the sorry fact that a few big egos with no-one’s interests at heart but their own, will oppress you for three long days with the threat of some cheap several-hundred-rupee-per-day-hired-goons. Who benefits from this? Can bullying create lasting change? After 15+ years of bandhs, does it have the power of ’shock and awe’ any more? This stinks. This is terrorism on the street corner and the masses lie down and swallow it as a part of life in :New Nepal.  But wait a minute…. Are you thinking….
  • Its not my job to stop it ?
  • I am helpless to face up to it myself, what can I do?
    or
  • So what, its just a few days, I can wait it out?
  • I am lazy, I am a coward, I am average….?
Is there really *nothing* we, you, I, me, he, she, they can do? Aren’t you feeling helpless, pathetic, angry? What? You don’t care?
Visualize this,
If you think you are too small to make a difference, try sleeping in a room with a mosquito.” Someone wise person said that. You all know its true.
Here’s a suggestion. Instead of looking for the nuclear bomb that will wipe bandhs from the face of history tomorrow, let’s take it slowly, be creative, be surprising, reject the shouting, chest beating old-school ways, and have a lot of sneaky fun. Sounds like an ideal romance, no? Let’s start by giving a hint of the steam in this youthful pressure cooker. Start by making small cracks in the wall of nonsense. Lets find new ways to deal with this mob.
Here are some ideas floated by fellow activists in the Facebook Group “Die Nepal Bandh Die”. Join it if you believe in the cause and recommend others.
START THINKING!

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“What about ‘Flash Mob’”?, asked a few people – showing the strength of the silent majority without violence. Know what it is? An sms alert brings a huge mass of people together at short notice at a specific location with secret instructions. Then disperse immediately after the action is over.
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“Exposing faces behind the mob”, suggested another. Get snapping pictures of bandh enforcers now, and start posting pictures on this and other forums. This is one small way of empowering ourselves and see the faces behind this destructive forms of protests.
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Phone jamming – “if you get 1000 people to call every party head office and express their one sentence opinion on bandh, and then hang up. would be fun no?”
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Email the editors – Another suggested, “Mass send emails to the editors of the mass media in Nepal. ‘Please publish on letters page: Dear Sir/Madam, I am 23 from Lalitpur and I want to express my view on the bandh culture which is a hand at the throat of this nation…”.
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“A bandh day football tournament on tundikel, mass random cricket competition in the streets, a cycle rally for the hard-core orwhat the hell – let’s just get people, lots of people together. Otherwise its pathetic, isn’t it?”, emailed yet another.
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Asks a foreigner,”Where is the dissent in this country!?”

Want some creative use of the old Royal Palace! It is a huge space in the most lucrative business districts of the country and it now houses a stupid museum and a stupid bureaucratic hole. So lets suggest some creative ideas for this space. Here are some of mine:

  • Take the bloody foreign ministry somewhere else first.
  • Get a bid for building a hybrid limited storied business- commercial shopping complex all around the Palace. This way new businesses will have a new address to attract nepalis and foreigners alike. Cap the design to be more architecturally Kathmandu’s Malla period architecture. Let there be a open plan/competition for architects for a design that incorporates tourism complex with a big park in the middle.  Use this to attract responsible tourism related business into the complex. (plan is to extend and upgrade Thamel’s charm there in a more cultural plus natural framework).
  • Let most of the revenue go towards building an impecabbly well maintained park not unlike the “Garden of Dreams” next door in Thamel. This will be our ‘Central Park of New York.’ Build a park where people can walk, children can play and pets can be brought in safely. Ban Big gatherings. They can go do that out in the streets of Kathmandu where they belong.
  • Also make it a space for morning/evening walks, outdoor running, and peaceful meditation spots.
  • Make another small space  within this,where Artists, musicians, dancers, creative teams (not political) can hold open gatherings (without too much disturbances – architects can design this within the huge space of the Former Royal Palace.
  • Make the park vehicle free but build a underground parking area though that will generate additional revenue and people can park their vehicles in peace.
  • A Question: Make it open but with strict enforcement to keep out the law breakers around ? ” or keep it closed and with an affordable fee -easier to manage? catch-22?

Add your own ideas in the comments below at whynepal.com

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The business cost of avoiding confrontation in Nepal

A friend from the US living part-time and doing business in Nepal expressed frustration over our (Nepali) strong cultural desire to avoid confrontation in a professional relationship. Specifically, the steep business cost of this in-action. We discussed for some reasons behind this.

The graciousness of Nepalis is a double-edged sword. The Nepali hospitality is world-renowned but this can be problematic in international business culture. This is rooted in a Nepali tradition of treating visitors as ‘gods.’ People here go out of their way to make sure that a visitor’s experience is a good one. Nepali people don’t like to disappoint. It’s personal pride. But in business, if you don’t let me know that you are going to ‘disappoint’ me – i.e not delivering on time, not delivering on the quality i seek – then I will make promises that I can’t keep, losing face and disappointing others. This creates a domino effect on all my professional relationships. In business, brutal honesty of your short comings saves a lot of pain later on. In a lot of cultures, this is expected of you in business.

But a Nepali may not understand the true business cost of disappointing others. In other words, things not getting done correctly (with quality) or on time is not a big deal among Nepalis but is a BIG deal in the U.S. So why are we so afraid to avoid confrontation, and to avoid conflict?

Is it because of our culture that worships authority, hierarchy, and guests. This culture that taboos ‘questioning authority or displeasing guests’ leading to complications when trying to keep your professional commitments. While we  stress on the culture of “guests as god” relations, we unknowingly end up belittling our professional commitments. Do we have a conflict between our cultural and professional commitments. Many times I have come across this situation. We deny outright that there is a problem and we lie casually with reassurances to avoid the inevitable confrontation. This is our chaotic contradictory way to avoid confrontations.

To a foreigner wanting a professional relationship in Nepal, this is a contradiction.  On the one hand working with a Nepali earns you genuine care and respect, thus earning great personal relationship. On the other hand, their apparent dishonesty with you in terms of keeping up their professional commitments costs you your professional (and later personal) relationship with others,

Is it, that to preserve this status qua of our fabled “respect your authority and guests” philosophy, we may become a generation of conflict averse professionals who cannot keep up with our professional commitments. Do we really understand the business cost of disappointing others? In this flat world, we need to figure out a way to solve this sooner than later.

on a side-note : why “do Nepalis turn our heads sideways (as if we disagree) when agreeing completely with them! (it makes any foreigner go crazy).

would love to hear your opinions on whynepal.com

Here are some good places I  have taken people for business talks or other ideas that needs to be talked

1) Imago de cafe and gallery in the immediate east of  the former Royal Palace walls. (few houses away from the Visa application office for the UK) great ambience, very silent and cozy. Good light food and plenty of green around. Plus a bit of a relief from the usual trendy durbarmarg and Thamel area.

2)  OR2K (means light 2 Kathmandu in hebrew). A vegetarian place in the heart of Thamel, opposite Pupernickel bakery and “the Factory” lounge, This place  is usually crowded but early evenings or lunch times are a great place to sit down on the mats and talk business. A great place to bounce of ideas while having delicious Middle Eastern food. Try the simple Humus with a mint lemonade ! has free wi fi too.

3) Dhokai maa Cafe ( a distinct place with a courtyard of its own) in Patan Dhoka ( lalitpur), It is across the Bagmati River in Lalitpur near the southern gates to the ancient city of lalitpur. Good charming place to talk! Here is a link for further info of the place.

4) Kaiser cafe inside the Garden of Dreams, right on the mouth of Thamel. A great place to be in the midst of gardens, ponds and a visual feast. And not many crowd to disturb you with ! Here is a link to the place.

5) On top of the stairs of the tallest temple opposite the Kathmandu Durbar Square (Also called Hanuman Dhoka). If you want a surprise place to talk, take a packed lunch or just a thermos of tea /coffee with 2 cups and go sit on the top of the staired temple opposite Durbar Square. A great place to view the world below while talking about how to tackle that business problem! Here is the photo link of the place..

Add your own list of favorite place to talk ideas in Kathmandu here in whynepal.com!